STEELFINITY HOMEWARE (“we” or “us” or “our”) respects the privacy of our users (“user” “you” or “your”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website https://serenehomeware.com including any other media form, media channel, or mobile website related or connected thereto (collectively, the “Site”). Please read this Policy carefully.

If you do not agree with the terms of this Policy, please do not access the Site.

We reserve the right to make changes to this Policy at any time and for any reason. We will alert you about any changes by updating the date of this Policy “Last Updated”. Any changes or modifications will be effective immediately upon posting the updated Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Policy by your continued use of the Site, after the date such revised Policy is posted.

COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, shipping address, business information, all relevant data required to enable us to provide our services for building your website/product, email address, contact number, and demographic information, such as your age, gender, hometown, interests, and in certain cases could also include data of third parties that you are authorized to share with us in course of provision of our services, that you voluntarily give to us when you register with the Site. You are under no obligation to provide us with such information of any kind, however your refusal to do so may prevent us from providing you the service as desired by you.

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data
Financial information, such as data related to your payment method (e.g., valid credit/debit card number, card brand, expiration date) that we may collect when you place the order or request for any refund, in case of cancellation of the order so placed. Otherwise, all financial information is stored by our payment processor, https://razorpay.com/, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data
Device information, such as your mobile device ID, model, manufacturer, and information about the location of your device, OS and browser (including browser version) if you access the Site from a mobile device.

Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

Data From Social Networks
User information from social networking sites, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts such as Google, Facebook, and any other login API, if you connect your account to such social networks.

Data from Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

USE OF YOUR INFORMATION
Having accurate information about you, permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account;
Smoothly provide our services to our users;
Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you;
Behavioural data collected anonymously and while maintaining the privacy of the user shall be collected from the Site, Facebook, Google or any other services for remarketing and upselling activities;
Contact you regarding your account or order;
Fulfil and manage purchases, orders, payments, and other transactions related to the Site;
Increase the efficiency and operation of the Site;
Monitor and analyse usage and trends to improve your experience with the Site;
Notify you of updates to the Site;
Enforce the terms of service;
Offer new products, services, and/or recommendations to you;
Perform other business activities as needed;
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity;
Process payments and refunds;
Request feedback and contact you about your use of the Site;
Resolve disputes and troubleshoot problems; and
Respond to product and customer service requests.

DISCLOSURE OF YOUR INFORMATION
We may share the information collected from you only in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honour this Policy. Affiliates include any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners
We may share your information with our business partners or third-party websites/services to offer you certain products, services or promotions, in regular course of providing our services to you.

TRACKING TECHNOLOGIES
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Policy. By using the Site, you agree to be bound by our Cookie Policy.

Website Analytics
We may also partner with selected third-party vendors, such as Google Analytics, Facebook, Mailchimp, Woo Commerce and Shopify, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyse and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal or business information to these third-party vendors.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES
The Site may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security, if you provide personal information.

POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 18.

OPTIONS REGARDING YOUR INFORMATION
Account Information
You may, at any time, review or change the information in your account or terminate your account by:

Logging into your account settings and updating your account; or
Contacting us using the contact information provided below; or
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

EMAILS AND COMMUNICATIONS
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

Noting your preferences at the time you register your account with the Site;
Logging into your account settings and updating your preferences; or
Contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

UPDATING USER INFORMATION
The user is responsible for keeping his/her information current. The user may update his/her information by contacting us at info@serenehomeware.com, we will use reasonable efforts to process any change the user makes; provided, however, that requests to delete information are subject to our internal reporting, processing, and retention policies and all applicable legal obligations.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will contact the user before we use the data and provide the user with the ability to opt out of these new uses.
We also believe that the internet is a dynamic medium. We may periodically review from time to time and change our Policy to incorporate such future changes as may be considered appropriate. Any use of information gathered by us will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

COOKIES POLICY
Information Collected
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information.

We may request cookies to be set on your device. We use cookies to let us know when you visit our Site, to understand how you interact with us, to enrich and personalize your user experience, to enable social media functionality and to customize your relationship with us, including providing you with more relevant advertising.

We use cookies to provide website functionality, to analyse traffic on our Site, personalize content, serve targeted advertisements, and to enable social media functionality.

If you request or submit information to the Site via the website e-mail or website form, we may save your e-mail address as well as any other information you may provide such as name, job title, company, demographic information, product preferences and interests. This information may be used to contact you in the future by mail, e-mail, or phone to convey information about our solutions or services that we feel may benefit you. We may occasionally send promotional email about new products; or other information which we think you may find interesting using the email address which you have provided. The e-mail and other information you provide will not be sold to any third party.

b) Information Collected by Others
This notice addresses only the policy of the Site and does not include links to other websites accessed from the Site. We are not responsible for the information collection policies of other sites, nor for the practices employed or information collected by websites linked to or from our website. We cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. Users are advised to exercise caution and review the privacy policy of other websites.
Contact forms Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 (one) day.

Embedded content from other websites
Articles on this Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics (Who we share your data with and how long we retain your data)
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

CONTACT US
If you have any questions, comments or concerns about our privacy practices, please contact us at info@serenehomeware.com or by normal/physical mail addressed to:

STEELFINITY HOMEWARE
412, 4^th Floor, BPS Plaza, BPS Compound,
Devidayal Road, Near Bus Depot,
Mulund West, Mumbai, Maharashtra, India – 400080